- Put victims safety first
- Don’t talk about things in front of the abuser, or give out materials, send emails, texts, etc. with information that the abuser could find
- Listen more then talk
- Don’t assume you know what they need
- Check in often
- If they decide to stay, try not to judge
- Learn about services in our community and have the information ready
- Each person is the expert on their life: respect their choices
- When listening to disclosures:
- Take a breath
- Clarify any limits on confidentiality
- Ensure privacy
- Stay quiet and listen
- Monitor your body language and facial expressions
- Monitor the other person’s body language and facial expressions
- Clarify next steps
- Debrief with someone if necessary